Shipping & Returns

FREE SHIPPING TO US & CANADA

We offer free shipping on all orders shipped to Canada and the United States. No minimum order requirement.

All in-stock items are shipped in 1-2 business days.

DUTIES & CUSTOMS COVERED

For orders shipped to Canada and the United States, all applicable duties and customs charges are covered by Home & the World. The price you see at checkout is the price you pay. No additional duties, customs charges, or import fees will be required upon delivery.

RETURNS & REFUNDS
Return any unused, undamaged item within 30 days of delivery for a full refund.
  • Email us at contact@homeandtheworld.com.
  • We cover return shipping costs : You'll receive a prepaid return label.
  • Ship item back with all tags and original packaging.
  • Refund Issued: Once received, we’ll review the item and process the refund to your original payment method or store credit. Refunds are processed within 24 hours of receiving and inspecting your return.
  • If you refuse any shipments from Home & the World, you will be responsible for shipping charges, as well as any duties, taxes, and/or customs charges that are incurred on the package (for both the outbound and returned shipments). This amount will be subtracted from your merchandise refund.
If your order is damaged in transit
We will address it with urgency and care, either through a replacement or a refund.To file a claim for damages in transit:
  • Notify us within 24 hours of delivery.
  • Share photos of packaging and the damaged piece.
  • We’ll replace it with an identical piece (if the product is still in stock).
  • If replacement cannot be made (in the case of limited edition or out-of-stock products), you’ll receive:
    → Store credit, or
    → Refund to your original payment method within 3-5 business days.
NOTE:
  • All items must be unused, in new condition, with tags and original packaging intact. We cannot accept used or damaged returns.
  • Customized items (such as monogrammed textiles) are final-sale.
  • Variations in handcrafted products are not defects. Celebrate organic textures and irregularities - they’re artisan signatures that deepen your piece’s story. We have made every effort to provide an accurate representation of our products. However, many of our products are handcrafted by artisans using traditional techniques and natural materials (such as silk, organic cotton, and vegetable dyes). Slight variations in weave, texture, color-bleeding, dye lot, and 'irregular' patterns are inherent characteristics of handmade goods and are not considered manufacturing defects. 

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