Honoring Craft & Intention

Every object is crafted only after your order by skilled artisans, shaped with intention and reverence for materials.

Because these pieces are made uniquely for you—rejecting factory haste and waste—all purchases are final-sale. We create zero waste and honor both the artisan’s hands and the earth’s materials; returns would compromise this covenant.

Nature’s Markings, Not Flaws

Wood remembers its growth in grain. Marble bears 400 million years in its veins. Clay holds the imprint of standing hands.

These variations are testaments to honest craft of the Earth & Hand, not defects.

Celebrate organic textures and quiet irregularities—they deepen your piece’s story and are never grounds for return.

If Damaged in Transit
Should your piece arrive damaged, we’ll address it with urgency and care.

To file a claim:

1. Notify us within 24 hours of delivery.
2. Share photos of: all packaging (inside/outside), the damaged piece.
   If approved:

• We’ll replace it with an identical piece (if possible).
• If replacement cannot be made (e.g., one-off/discontinued), you’ll receive:
  → Store credit (for future use), or
  → Refund to your original payment.

Note: We cannot accept claims after 24 hours.